UsenetNow FAQ's & System Status News RSS

Welcome to UseNetNow! Welcome to UseNetNow!

Welcome to UseNetNow support. Here you will find a listing of FAQ's and also a chance for you to create a support ticket. To submit your issue to support, please click on "Ask A Question" at the top right to fill out your details or you can e-mail support directly at "support@usenetnow.net". We will respond to your issue within 24 hours. IMPORTANT- Some e-mail systems treat our e-mails as spam, if you do not receive an acknowledgement to your request within 30 minutes, please check your spam/bulk mail folder.

 

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2010-06-26 23:40

Older Articles Retrieval Issue **Fixed** Older Articles Retrieval Issue **Fixed**

We have experienced an issue with articles around 300 days and over.  Retrieval of articles of this age range will give a variety of errors in your newsreader such as articles being corrupt, articles being missing or simply cause your newsreader to hang as it requests the article from the server.  If the article is in fact available slow speeds will be evident.

Once we fix the issue that caused the errors, we will begin rebuilding the spoolset.  We should begin doing this throughout the night tonight and into the day tomorrow. (Friday June 25th)

2010-06-26 23:40

Maximum Amount Of Connections Increased! Maximum Amount Of Connections Increased!

All Usenetnow customers can now use up to 50 connections!  Customers on slower internet connections should not need this many, however we urge all customers to find the right amount of connections to use to achieve there speeds.

2010-04-07 22:54

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