UsenetNow FAQ's & System Status

Welcome to UseNetNow support. Here you will find a listing of FAQ's and also a chance for you to create a support ticket. To submit your issue to support, please click on "Ask A Question" at the top right to fill out your details or you can e-mail support directly at "support@usenetnow.net". We will respond to your issue within 24 hours. IMPORTANT- Some e-mail systems treat our e-mails as spam, if you do not receive an acknowledgement to your request within 30 minutes, please check your spam/bulk mail folder.

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New customers and users who make new purchases (this includes subscription updates) to there current accounts will receive login errors. We are investigating an issue where the servers are unable to update new purchases.  We hope to have this fixed soon.  We appreciate your patience.

There is currently a networking issue causing a complete loss of service to the EU server.  We have rerouted traffic to the US server for now, however this will take some time to propagate.  To connect immediately please connect to the US server (usnews.usenetnow.net) directly until we have restored traffic to the EU server.